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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristen

April 25, 2024

5  out of  5 rating by Kristen
"Lorraine was very friendly and helpful; she was able to answer all of my questions and explain thoroughly everything I needed to know about my insurance. I would highly recommend having her as your insurance agent."
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Anthony Gil

April 25, 2024

5  out of  5 rating by Anthony Gil
"Lorraine was such a great help! She explained my current coverages and helped me understand the importance in having an agent who puts the customer first. Highly recommend!!"
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Erik Venegas

April 25, 2024

5  out of  5 rating by Erik Venegas
"I’ve been Extremely satisfied with Lorraine Venegas with all her help and her great customer service. Knowledgeable, reliable, her attention to detail and quick to respond. I’ve referred many people for both personal and business policies and would not choose anyone else for my services!"
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Jessica Berber (Jess)

April 25, 2024

5  out of  5 rating by Jessica Berber (Jess)
"Lorraine went above and beyond to take care of me and my family insurance policies. She sat down and took the time to explain the importance in each coverage! Extremely knowledgeable, highly recommend reaching out to her."
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Clarissa Gaona

April 25, 2024

5  out of  5 rating by Clarissa Gaona
"Lorraine did a great job getting me quotes! She was quick , knowledgeable and willing to answer all my questions . I definitely recommend reaching out to her for all your insurance needs"
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Laura Q

April 23, 2024

5  out of  5 rating by Laura Q
"Everyone here is wonderful! I had a lot of questions about insurances and Aaron was really knowledgeable and patient about explaining everything to me. Made the process very seamlessly and convinced me to get State Farm. If you go here, definitely ask for Aaron he’s wonderful!! Any questions or concerns I have, he’s always there to help me. Thank you Lorena and everyone on her team!"
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Daniela Ibarra

April 23, 2024

5  out of  5 rating by Daniela Ibarra
"Aaron S. is a fantastic person to work with! He’s incredibly kind, very patient to answer any questions I have and just had a great energy."
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Lisa Kay Garza

April 23, 2024

5  out of  5 rating by Lisa Kay Garza
"Aaron Salazar welcomed us to come in & get a quote since my daughter, Crystal needed one. Aaron was very, very polite, welcoming, and very knowledgeable about the insurance coverage we were seeking! I, myself will consider getting homeowners insurance when my time is right! Thank you, State Farm!"
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Crystal Kay Torres

April 23, 2024

5  out of  5 rating by Crystal Kay Torres
"Aaron was so friendly and very helpful with quoting me for insurance. I am pleased with the service! Thank you Aaron!"
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Alonsha Edwards

April 22, 2024

5  out of  5 rating by Alonsha Edwards
"Request Aaron; great communication and explanations (: get your quote today (:"
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Kelly Hernandez

April 22, 2024

5  out of  5 rating by Kelly Hernandez
"Aaron is always so incredibly helpful and puts the clients needs first. He educates you and ensures you feel comfortable with your choices. I highly recommend Aaron and team!"
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Chris Aleman

April 12, 2024

5  out of  5 rating by Chris Aleman
"Lorena and her team (especially Ashley) provided outstanding customer service and showed genuine care for their customers. I would recommend this team."
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jesus castro

April 8, 2024

5  out of  5 rating by jesus castro
"Lorraine and Kim are the best in providing excellent customer service. Both are friendly and helpful and are very patient in listening and giving best options on policies. Aaron is knowledgeable and helpful. He displays a kind and caring attitude."
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Kristen Hamilton

April 4, 2024

5  out of  5 rating by Kristen Hamilton
"Lorena was great to work with! I informed her of my crazy busy schedule and email is what worked best for me . We communicated via email for a few days until we settled on a plan of coverage for my vehicles. Did a quick phone call to finish things up and we were done!"
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Suzanne Strain

March 8, 2024

5  out of  5 rating by Suzanne Strain
"Lorena Villa was fantastic to work with. She was very knowledgeable regarding insurance options, very patient, and enthusiastic about making sure I was satisfied on all aspects of homeowners policy being offered. I feel very confident on the coverage for my home!"
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Omar Perez

March 7, 2024

5  out of  5 rating by Omar Perez
"Lorraine was great, very supportive and patient with me as a new customer!!"
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Irene Llanas

March 7, 2024

5  out of  5 rating by Irene Llanas
"Thank you for all your help. Excellent customer service !!! Very satisfied with their professionalism. Thank you :-)"
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Belinda Ortiz

March 4, 2024

5  out of  5 rating by Belinda Ortiz
"I just want to thank Ashley L. for the awesome care, the excellent follow-up and for the remarkable dedication for her hard work. And of course thank you for the rapid turn around when I request for COI or quotes I am needing. Once again, Thank you Ashley!!!!"
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Irma Hinojosa

February 21, 2024

5  out of  5 rating by Irma Hinojosa
"Lorena was an amazing help. Was very patient and super nice and explained everything by detail! I was very impressed with her ! :)"
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Audrey Fitch

February 16, 2024

5  out of  5 rating by Audrey Fitch
"everything went well !! and i got a good insurance plan :) Lorraine was very friendly and communicative as well."
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Penny Perez

November 9, 2023

5  out of  5 rating by Penny Perez
"We've had SF for years and Aaron definitely has been a great help. Morgan and all staff have been just wonderful"
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Chris

October 31, 2023

1  out of  5 rating by Chris
"Everyone there is really nice once you can get someone on the phone. Unfortunately getting an answer or call back is a different story. I have called, sent text messages through their number and I have even reached out in the app, but it's still tough to get a response. Even when changes were supposed to be made to my policy, they don't apply them correctly. It has been two months since I made a change and it doesn't even show it on the policy. I have the email traffic with this office where it shows what I requested, but yet nothing. Be careful if you decide to use statefarm. Maybe other agents are different, but I'm afraid to find out."
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Samantha Flewellen

August 28, 2023

5  out of  5 rating by Samantha Flewellen
"Everyone in the office is friendly and helpful! If the person we were dealing with was busy, everyone who answered the phone always helped us! Emily, Ashley and Kim are very helpful and answered any questions we had. Thank you so much!"
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Kenaiya Fleets

August 15, 2023

5  out of  5 rating by Kenaiya Fleets
"My agent was Emily Crawley and I recommended everyone speak to her 110%!! She was the sweetest agent I’ve ever spoken with. She treated my mom and I like people and not a paycheck. If i ever need to speak with State Farm, I’ll always ask if she’s in office! Loved her!!"
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Perry Taylor

July 7, 2023

5  out of  5 rating by Perry Taylor
"Lorena is so helpful and easy to talk to. Very helpful. Her staff is wonderful especially Aaron who is great to work with!!"